Returns and Refunds Policy

Return Policy

Due to the nature of selling personal care products we do not accept returns.

However, we want you to be happy with your purchase. If you are not satisfied with your order for any reason, please contact us within 14 days of delivery. We will gladly work with you to make things right, which may include a replacement, or refund at our discretion.

Damaged or Incorrect Orders

If your package is lost, delayed, arrives damaged during transit, or is believed to have been stolen after delivery, please contact the shipping carrier directly for assistance. We're always happy to provide tracking information and help point you in the right direction, but we are unable to replace or refund orders affected by carrier delivery issues.

Lost or Missing Packages

Once your package has been handed off to USPS or UPS, delivery is under the carrier's control.

If your package is marked as delivered but cannot be found, we recommend checking with household members and neighbors first, as packages are occasionally delivered to the wrong address by mistake.

How to Contact Us
Please email lovesfieldsoap@gmail.com within 14 days of receiving your order. Be sure to include your name and order number so we can assist you as quickly as possible.

Every order is handled with care, and we truly want you to love your experience with us.